Our Terms and Conditions, see https://cuckoofair.co.uk/produce-stallholders-and-booking/policies-ts-cs-documents, outline how we handle cancellation by the stall holders or by ourselves.
You need to send us the name on the account eg Josephine Bloggs, Sort Code eg 12-34-56, Account Number 87654321 and the name of your bank eg High Street Bank. We typically charge an admin fee of £10. We aim to process refunds within a week of receiving the request for them.
The payments have a reference DCF xxx RFND with xxx being your stall holder reference (not location of the your pitch) as printed on the letter from us.
The £10 admin fee for each stall holder booking refund is noted in our terms and conditions and will help to cover some of the annual costs like insurance, rental and legal fees, that we have to pay regardless of whether the fair happens.